|
Medicare Information
Louisiana
Health
Care
Review
(LHCR)
is
committed
to
improving
the
quality
of
health
care
provided
to
Louisiana
Medicare
beneficiaries.
We
have
a
staff
of
qualified
physicians
and
nurses
who
are
ready
to
address
any
concerns
you
may
have
about
quality
of
care
you
receive.
We
offer
a
Medicare
Rights
Hotline,
and
we
review
cases
to
determine
what
appropriate
steps
should
be
taken
-
1-800-433-4958.
Several types of questions are received via the helpline:
- filing a beneficiary complaint about the quality of health care received while the beneficiary was a patient in a hospital, nursing home, home health agency, or an emergency room;
- filing a complaint about the quality of care received from an HMO;
- asking questions about hospital and outpatient services and billing;
- appealing a denial of payment on a Medicare bill;
- asking questions about durable medical equipment (DME) such as wheelchairs, oxygen, and diabetic supplies;
- reporting alleged Medicare billing fraud;
- requesting information about Medicare HMOs and other supplemental insurance plans;
- replacing a lost Medicare card;
- asking questions about Medicare coverage of procedures or services;
- appealing a hospital discharge decision when the beneficiary or a family member disagrees;
- asking about enrolling in Medicare;
- and questions about Social security, Medicaid, and other topics.
LHCR is responsible for reviewing medical quality of care concerns for Medicare beneficiaries. However, helpline staff members are able to refer other calls to appropriate agencies. The hotline telephone number is: 1-800-433-4958. Additional information for Medicare beneficiaries is available at 1-800-Medicar(e). |
|
Join our Email List for Quality Updates
