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May/June 2006 - Medication Reconciliation

The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) issued a new Sentinel Event Alert in late January that urges intensified attention to the accuracy of medications given to patients as they transition from one care setting to another or from one practitioner to another.  Effective medication reconciliation should be done to avoid medication errors such as omissions, duplications, dosing errors or drug interactions.  If you desire to read the entire Alert, you can use this link:  
http://www.jointcommission.org/SentinelEvents/SentinelEventAlert/sea_35.htm  

Medication reconciliation is the process of comparing a patient's medication orders to all of the medications that the patient has been taking.  It should be done at every transition of care in which new medications are ordered or existing orders are rewritten.

Transitions in care include changes in setting, service, practitioner or level of care. This process comprises five steps: 

  1. develop a list of current medications;
  2. develop a list of medications to be prescribed;
  3. compare the medications on the two lists;
  4. make clinical decisions based on the comparison; and
  5. communicate the new list to appropriate caregivers and to the patient.

Medication errors related to medication reconciliation typically occur at the "interfaces of care"—when a patient is admitted, transferred, or discharged from a health care facility.  The Joint Commission's sentinel event database includes more than 350 medication errors resulting in death or major injury. Of those, 63 % related, at least in part, to breakdowns in communication, and approximately half of those would have been avoided through effective medication reconciliation.  

Medication reconciliation is a key initiative in the Institute for Healthcare Improvement's (IHI) 100,000 Lives Campaign. The IHI website includes a section on Medication Reconciliation Review, with samples of reconciliation tracking tools and a flowsheet.  A selection of tools can be found at www.ihi.org/IHI/Topics/PatientSafety/MedicationSystems/Tools/#Medication%20Reconciliation.

The Joint Commission’s 2006 National Patient Safety Goals are:

  • Implement a process for obtaining and documenting a complete list of the patient's current medications upon the patient's admission and with the involvement of the patient. This process includes a comparison of the medications the organization provides to those on the list.

  • A complete list of the patient's medications is communicated to the next provider of service when a patient is referred or transferred to another setting, service, practitioner or level of care within or outside the organization.

In addition, the Joint Commission recommends:

  • Placing the medication list in a highly visible location in the patient's chart and including dosage, drug schedules, immunizations, and allergies or drug intolerances on the list.
     
  • Creating a process for reconciling medications at all interfaces of care (admission, transfer, discharge) and determining reasonable time frames for reconciling medications.  Include patients, responsible physicians, nurses and pharmacists.
     
  • On discharge, in addition to communicating an updated list to the next provider of care, provide the patient with the complete list of medications that he or she will be taking, as well as instructions on how and how long to continue taking any newly prescribed medications.  Encourage the patient to carry the list with him or her and to share the list with any providers of care (primary care and specialist physicians, nurses, pharmacists and caregivers).

Jane Artz Bergeron RN, BSHA

LHCR Home Health Team Leader

 


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