Addressing Workforce Challenges

April 10, 2008 Lake Charles Nursing Home Staffing Project
Steppin' Away from the Wall
▪ Agenda Handout
▪ Steppin' Away from the Wall (Learning Session Two) - Cathie Brady, Barbara Frank and Susan Wehry, MD (PowerPoint)
▪ Practices for Retaining New Employees - B&F Consulting, Cathie Brady and Barbara Frank (PowerPoint)
▪ Understanding Development Will Help - Susan Wehry, MD (PowerPoint)
▪ Quotes from Visits "Things we're heard in Lake Charles..."  (PowerPoint)
▪ Achieving Staff Stability - Case Studies - Barbara Frank (PowerPoint)
▪ Homework from 1/17/08 (Word doc)
▪ Homework from 4/10/08 (Word doc)
▪ Staff Retention Committee (Word doc)
▪ Drill Down: Analyze What Is and Decide What to Do About It (Word doc)
▪ Drilling Down Human Resource Data (Excel Worksheet)

February 28, 2008 New Orleans Nursing Home Staffing Project
Leadership for a New Day
▪ Agenda Handout
▪ The Leadership Challenge - A field guide for leadership - by Jim Kouzes and Barry Posner (PowerPoint)
▪ Leadership for a New Day - Faculty: Cathie Brady, Barbara Frank and Susan Wehry, MD (PowerPoint)
▪ Leadership Practices Inventory
▪ A Quick Assessment of Your Organizations Training Needs
▪ Employer Guide to Selecting Training Vendors (pdf file)

January 17, 2008 Lake Charles Nursing Home Staffing Project
What You Do Matters…Workforce Issues After Hurricane Rita
▪ Agenda Handout
▪ What You Do Matters - Cathie Brady, Barbara Frank and Susan Wehry, MD (PowerPoint)
▪ Maslow's Hierarchy of Needs - B&F Consulting, Cathie Brady, Barbara Frank and Susan Wehry, MD (PowerPoint)
▪ Maslow’s Hierarchy of Needs Worksheet
▪ Maslow Exercise-Ideas by Participants (pdf file)
▪ A Strategic Look at Your Workforce - B&F Consulting (PowerPoint)
▪ A Field Guide for Leadership by Jim Kouzes and Barry Posner - Cathie Brady, Barbara Frank and Susan Wehry, MD (PowerPoint)
▪ Leadership on the Floor - Barbara Frank, B&F Consulting (PowerPoint)
▪ Achieving Staff Stability: One Nursing Home's Experience - A Case Study - Better Jobs Better Care - Vermont and B&F Consulting (PowerPoint)
▪ Sample Personnel Ad Developed by Participants (pdf file)
▪ Homework Assignment
▪ Evaluation Form

January 7, 2008 Lake Charles Nursing Home Staffing Project
▪ Calculation of Annual CNA Turnover Replacement Cost (Link to Worksheet)
▪ Calculation of CNA Turnover Rates (Link to Worksheet)

November 8, 2007 New Orleans Nursing Home Staffing Project
▪ Better Than Before - Cathie Brady and Barbara Frank, B&F Consulting with Susan Wehry, MD (PowerPoint)
▪ Hiring Smart: Foundation for Stability - Cathie Brady and Barbara Frank, B&F Consulting (PowerPoint)
▪ Better than Before - Agenda Handout

July 12, 2007 New Orleans Nursing Home Staffing Project
▪ Emergency Preparedness in Nursing Homes - Joseph Donchess, Executive Director, Louisiana Nursing Home Association (PowerPoint)
▪ Hurricane Preparedness - Steve Yankovich (PowerPoint)
▪ Psychological Emergency Preparedness (PowerPoint)
▪ On Our Way, Together - New Orleans Nursing Home Staffing Project - Cathie Brady, Barbara Frank, Susan Wehry, MD (PowerPoint)
▪ Stress Busters Cards (Word Doc)

May 17 & 18, 2007 New Orleans Nursing Home Staffing Project
▪ Practical Leadership Strategies for Everyday Challenges (PowerPoint)
▪ Leadership and Relationships (PowerPoint)
▪ The Brain and Workforce Issues (PowerPoint)
▪ NOLA Quotes (PowerPoint)
▪ May 17, 2007 - Hand-Out Agenda
▪ Emergency Preparedness Post Katrina
▪ Things to Remember About Emergency Preparedness

May 9, 2007 LNHA Presentation
▪ Spending Smart for Staff Stability
Presentation by Barbara Frank/B&F Consulting
bfrank1020@aol.com

March 2007 Learning Session Materials
▪ March 29, 2007 Agenda
▪ The Road to WE (PowerPoint Presentation)
▪ Lescoe-Long (PowerPoint)
▪ The Leadership Challenge (PowerPoint)
▪ Characteristics of Leaders (Word Document)
▪ Scavenger Hunt (Word Document)

Workshop - January 11, 2007
▪ Drilling Down Human Resource Data - Spreadsheet
▪ Financial Incentives Worksheet
▪ Achieving Staff Stability Using Data Driven Decisions

Additional Support to the Workforce from Louisiana Spirit
▪ Educational Presentations Flyer
▪ Request for Stress Management Services Form

Agenda - November 2, 2006
Learning Session 1: Retention is the Best Recruitment

Homework - November 2, 2006
Knowledge Into Practice: Homework

Opening
“We helped each other; we had a bulletin board that said ‘what do you need?’ .”

What a difference management makes!
High Quality Leadership Throughout the Organization

Valuing and Respecting Caregivers and Their Needs
Recognition
Scheduling
Respect vs. Contempt for Caregivers
Lives outside of work
Enough staff to do job humanely

Retention is the Best Recruitment
New Orleans Nursing Home Staffing Project of the Louisiana Workforce Initiative Workgroup

Basic Positive Human Resource Policies used by High Performance Organizations
Wages, Benefits, Orientation, Training, Scheduling

Healing and Health
COPING with Katrina - One Year Later

Workforce Lessons Learned